Privacy Policy

Information we collect

We collect the information needed to fulfil an order: your name, email address, phone number, billing address, recipient name and delivery address, card message and any delivery instructions.

Payments are processed by our payment provider. We do not store full credit card numbers on our servers.

How we use it

Your information is used to process and deliver orders, provide customer support, prevent fraud, and — only if you opt in — to send occasional offers. We never sell personal information.

We use analytics and advertising measurement tools to understand how the website is used. These tools may set cookies in your browser.

Your choices

You can request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, by emailing hello@royalflorist.ca.